Manilla Healthcare Services
Good quality care is our priority
Approach
Manilla Healthcare Services aims to provide and deliver a high quality, safe, responsive, effective and well-led complex personal and domiciliary care service to all our clients. We also aim to provide enriching and rewarding work opportunities to our team of carefully selected healthcare workers. It is our aim for everyone to be united behind a vision to establish an exceptional care service that we can all be proud of. The welfare of our staff, and our clients is of paramount importance and our entire team is committed to meeting this objective.
Mission
Our broad mission is to develop an environment where anyone needing our services or support will feel safe and confident in the services we provide and above all, express their satisfaction about the overall services received. All our staff share this belief and are supported to ensure that our mission is reflected in every aspect of the care and services provided. Manilla Healthcare Service is committed to meet all its customers’ requirements and its primary objective is to provide a service that gives total customer satisfaction and exceeds customer expectations and to continually improve its processes using a quality management system.
Our aims
Manilla Healthcare Services and its staff will work autonomously and collaboratively to promote, improve, maintain and restore the health of our clients. Our aim to safeguard the privacy and confidentiality of clients and to enable the clients to maintain their personal independence, have informed choices and opportunities to enjoy and contribute to society. The nature of the services to be provided will be included but is not limited to the supply of carers to clients. All workers supplied by the agency will be robustly subjected to the agency’s quality procedures, in respect of but not limited to, regulatory checks, complaints and associated matters. This will be achieved and maintained by adherence to statutory regulations and the agency’s quality and operating procedure manuals.
24/7
homecare
services
Manilla Healthcare Services
Our Values
- To promote patient centred care that meets all client individual needs and preferences
- To give equal treatments with dignity and respect and promote choices
- To create enabling opportunity for clients to make decision about their care
- To maximise support for all clients to live independently
- To keep you safe from any form of abuse, maintains good health and welfare
- To respond positively to feedback from our clients, family’s, other health and social care professionals and our own staff
Manilla Healthcare Services
About Us
We are committed to provide and deliver high quality care and support that meets the fundamental standards of care services to all our clients. Our broad mission is to develop an environment where anyone needing our services or support will feel safe and confident in the services we provide and above all, express their satisfaction about the overall services received. All our staff share this belief and are supported to ensure that our mission is reflected in every aspect of the care and services provided. Our aim is to safeguard the privacy and confidentiality of clients and to enable the clients to maintain their personal independence, have informed choices and opportunities to enjoy and contribute to society.
24/7
homecare
services
